PRIVACY POLICY

This Privacy Policy applies between you, the User of this Website, and Nutrition Rehab Collective, the owner and provider of this Website. Nutrition Rehab Collective takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Website Terms and Conditions, which can be found at www.nutritionrehabcollective.com

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data

Cookies

Data Protection Laws

GDPR

Nutrition Rehab Collective, we or us

UK and EU Cookie Law

User or you

Website

Strictly necessary cookies

Functionality cookies

  • You can find a list of Cookies that we use in the Cookies Schedule.

  • You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off  Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

  • You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

  • For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

  2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

Nutrition Rehab Collective reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.   You may contact Nutrition Rehab Collective by email at hello@nutritionrehabcollective.com.

Attribution

This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

 This Privacy Policy was created on 21 May 2026.

Cookies

We use the Squarespace platform for our website www.nutritionrehabcollective.com 

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses – Squarespace Help Center 

The necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

The analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Necessary & Required Cookies

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Name

_acloggedin

ACUITY_CART

_clienta_cloggedin

Purpose and duration

  • Supports login by Acuity Scheduling client if the client has an account

  • January 1, 2025

  • Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity

  • Only applies to the new scheduler

  • Type: localStorage

  • No expiration

  • Supports login by Acuity Scheduling client if the client has an account

  • January 1, 2025

_dd_cookie_test

_dd_s

_dd_site_test

_grecaptcha

  • Tests if cookies are supported

  • Expires instantly

  • Tracks browser errors

  • Four hours

  • Tests if cookies are supported

  • Expires instantly

  • Helps reduce spam in Acuity Scheduling

  • Type: localStorage

  • No expiry

_ssid

CART

CHECKOUT_WEBSITE

client_username

  • Remembers devices for anti-fraud purposes

  • Four years

  • Shows when a visitor adds a product to their cart

  • Two weeks

  • Remembers a logged in Acuity Scheduling client's username between visits

  • One year

clientUser

Commerce-checkout-state

Crumb

hasCart

collectively all information that you submit to Nutrition Rehab Collective via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

the UK General Data Protection Regulation;

Nutrition Rehab Collective, a company incorporated in England and Wales with registered number 16989238 whose registered office is at 50 Princes Street, Ipswich,  IP1 1RJ;

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

any third party that accesses the Website and is not either (i) employed by Nutrition Rehab Collective and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Nutrition Rehab Collective and accessing the Website in connection with the provision of such services; and

the website that you are currently using, www.nutritionrehabcollective.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa;

  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;

  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

  4. "including" is understood to mean "including without limitation";

  5. reference to any statutory provision includes any modification or amendment of it;

  6. the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Nutrition Rehab Collective and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Nutrition Rehab Collective is the "data controller". This means that Nutrition Rehab Collective determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

  1. name;

  2. date of birth;

  3. gender;

  4. job title;

  5. profession;

  6. contact Information such as email addresses and telephone numbers;

  7. demographic information such as postcode, preferences and interests;

  8. company name, medical, health, social information in relation to enquiries ;

in each case, in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

  1. data is given to us by you;

  2. data is received from other sources; and

  3. data is collected automatically.

Data That is Given to Us by You

Nutrition Rehab Collective will collect your Data in a number of ways, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

  2. when you elect to receive marketing communications from us;

  3. when you use our services;

  4. completing a contact form or a referral form;

in each case, in accordance with this Privacy Policy.

Data That is Received From Third Parties

Nutrition Rehab Collective will receive Data about you from the following third parties:

  1. Other healthcare professionals.

Data That is Received From Publicly Available Third Parties Sources

We will receive Data about you from the following publicly available third party sources:

  1. LinkedIn; 

  2. Instagram; 

  3. Substack; 

  4. Facebook.

Data That is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;

  2. improvement of our products / services;

  3. transmission by email of marketing materials that may be of interest to you;

  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this Privacy Policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.

  2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

  3. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

  1. our employees, agents and/or professional advisors - for the provision of nutrition and dietetic services;

  2. third party service providers who provide services to us which require the processing of personal data - to make a referral to them and for them to provide health services for which referred;

in each case, in accordance with this Privacy Policy.

Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

  1. access to your account is controlled by a password and a user name that is unique to you.

  2. we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@nutritionrehabcollective.com.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

  1. Right to access- the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

  3. Right to erase - the right to request that we delete or remove your Data from our systems.

  4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

  5. Right to data portability - the right to request that we move, copy or transfer your Data.

  6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:hello@nutritionrehabcollective.com.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website athttps://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

Nutrition Rehab Collective may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Nutrition Rehab Collective. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  • This Website may place and access certain Cookies on your computer.     Nutrition Rehab Collective uses Cookies to improve your experience of using the Website and to improve our range of services.  Nutrition Rehab Collective has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

  • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Nutrition Rehab Collective to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

  • This Website may place the following Cookies:

Type of Cookie

Locked

orderStatusSessionToken

PHPSESSID

RecentRedirect

remember_client

siteUserCrumb

  • Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

  • 30 days

  • Stores state of checkout while the visitor is completing their order in PayPal

  • Type: sessionstorage

  • Session

  • Tells Squarespace that the visitor has a cart

  • Two weeks

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password

  • Session

  • Authenticates a visitor who logs into an order status page.

  • One year

  • Securely authenticates a visitor during their checkout in Acuity Scheduling

  • One month

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • 30 minutes

  • Remembers Acuity Scheduling client’s login details if they have an account

  • 365 days

SiteUserInfo

SiteUserSecureAuthToken

squarespace-announcement-bar

squarespace-likes

squarespace-popup-overlay

squarespace-video-player-options

Purpose

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookie.

  • Authenticates a visitor who logs into a customer account

  • Three years

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • Type: localStorage

  • Persistent

  • Shows when you've already "liked" a blog post

  • Type: localStorage

  • Persistent

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • Type: localStorage

  • Persistent

ss_performancecookiesAllowed

ss_marketingcookiesAllowed

  • Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • 30 days

  • Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • 30 days

ss_sd

Test

TZ

Cookie Name

ss_cid

  • Investigates if the browser supports cookies and prevents errors

  • Session

  • Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.

  • Type: localStorage

  • Persistent

Analytics and performance Cookies

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Duration

Two years

ss_cpvisit

ss_cvisit

Two years

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

ss_cvt

Two years

30 minutes

Purpose

Identifies unique visitors and tracks a visitor’s sessions on a site

Identifies unique visitors and tracks a visitor’s sessions on a site

Identifies unique visitors and tracks a visitor’s sessions on a site